Privacy Policy

Here at Tracey Pereira your privacy is important to us. We are committed to protecting your personal information and being transparent about the information we collect, use, and share. 

This Privacy Policy describes how we handle personal data in compliance with the General Data Protection Regulation (GDPR) when you visit our Web store(s) or engage in any transactions with us.

29–06-2024

To fulfil your order, we collect the following personal information:

  • Name
  • Shipping address
  • Email address
  • Product preferences and order details
  • Payment information

We rely on a number of legal bases to collect, use, and share your information.

  • We collect your information to fulfil your order, settle disputes, or to provide customer support.
  • To comply with UK tax law and legal obligations.
  • For our legitimate interests in providing and improving our services.
  • To comply with our third party Seller Policies and Terms of Use. 

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and answer your questions 
  • To provide you with updates and promotional materials (with your consent)
  • To comply with legal obligations and resolve disputes

Information about our customers is important to our business. We only share your personal information for very limited reasons and as necessary to fulfill and ship your orders.

We will not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your explicit consent.

  • We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. 
  • We may be required to retain some of your information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
  • Generally, we keep your data for the following periods:
    Order records: 5 years (as required by tax law)
    Conversations and messages: 2 years

Under the GDPR, you have various rights regarding your personal information, such as:

  • Request a copy of the personal information we hold about you.
  • Rectification : Ask us to correct any inaccurate or incomplete information about you.
  • Erasure : Ask us to delete your personal information, subject to certain limitations.
  • Restriction : Ask us to restrict the processing of your personal information.
  • Objection: You may object to our processing of your personal information.
  • Data portability: Ask us to provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by the GDPR.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our web store and updating the "Last Updated" date at the top of this document. You are advised to review this Privacy Policy periodically for any changes.

For purposes of EU data protection law, Tracey Pereira, is the data controller of your personal information. 

If you have any questions or concerns about this Privacy Policy, please contact Tracey via email at [email protected] Alternately, postal mail can be sent to  68, Po8 0TY. UK

By using our web site, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.